Privacy and cookies policy

This policy explains how we, McKenna Hughes Ltd, use your personal information which you provide to us . We take our responsibilities for managing your personal data seriously and are registered with the Information Commissioner’s Office under registration number Z2465398.

This Privacy and Cookies Policy explains how we collect, process and store your personal information.

Information we collect about you

We collect personal information from you in the following ways: –

  1. when you order goods or services from us;
  2. when you contact us by telephone or by sending us an enquiry through our “Contact Us” page;
  3. when you instruct us to provide legal services to you; or
  4. if you sign up to our newsletter service,

then you will provide us with personal information such as your name, email address and telephone number. All of this information is necessary for us to provide you with the goods or service that you have requested or to respond to your query.

In connection with providing legal services to you and your organisation you may disclose to us sensitive personal information (which is, information about your racial or ethnic origin, political opinions, religious beliefs, trade union activities, physical or mental health, sexual life, or details of criminal offences, or genetic or biometric data). We only process sensitive personal information where this is necessary to provide our legal services to you and to enable you and your organisation to fulfill your legal obligations.

Information you provide to us about other people

In some cases you may provide us with personal information about other individuals. You must ensure that you have obtained the relevant consent of the person concerned and that the person is aware of the reason for the disclosure.

We do not collect, store or process payment details. All payments which are made through the website are handled by Secure Trading. You can read more about how Secure Trading collect, process and store personal data here.

Website usage information may also be collected using cookies.

How we use the information we collect from you

We use your personal information in a number of ways: –

  • to process your online order
  • If you have sent us an enquiry or telephoned us we will use your details to contact you to discuss your query
  • to provide legal services to you and your organisation as instructed by you or your organisation
  • to manage your account with us
  • to undertake identity verification checks
  • to comply with our legal and insurance obligations
  • to communicate with you about legal developments
  • to send you newsletters or other email communications.

Sharing your personal information with third parties

In order to provide our services and operate our website, we use various third parties which are carefully selected by us.  All of these third parties have in place policies and procedures to ensure adherence to the General Data Protection Regulation (‘GDPR”). In some circumstances, your data may be transferred to or stored at a location outside the European Economic Union (“EEA”) or processed by individuals acting for one of our suppliers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and the GDPR. Where it is necessary to process data outside the EEA, we ensure that the relevant third party processing the data has either provided the required contractual undertakings as specified by the EU or is a signatory of the EU-US Privacy Shield Framework.

In the course of providing legal services to you we may provide your personal information to external legal specialist and other consultants. If we have collected your personal information whilst providing legal services to a client we may disclose that information to our client.

There are certain scenarios where we may have to share your personal information with other parties (not listed in this policy) and examples of these scenarios are set out below:

  • For legal reasons, we may be required to share your data with law enforcement agencies, governments, etc. This may be as part of an investigation, or it may be to prevent fraud prevention.
  • Where your data may be required to protect against harm to the rights of property or person as permitted by law.
  • Where your data may be required to prevent or protect against serious physical harm to an individual.
  • If we are involved in an acquisition, a merger, sale of assets, or liquidation. If this circumstance arose, appropriate undertakings would be obtained from the third party.

Access to your personal data – your rights and contacting us

You have the right to ask us for a copy of the personal information we hold on you, a “subject access request”. There is no fee for this. However, requesting subsequent copies of such information within an unreasonably short period may be chargeable.

You also have the right to have any inaccuracies corrected or removed and in certain circumstances you may ask us to erase your personal data. If you would like us to erase the personal data we hold about you, please get in touch specifying why you would like us to do so. You may also instruct us to cease processing your data if no longer relevant, or if there are no other legal or contractual obligations for us to do so.

If you have any enquiries and/or wish to exercise any of your rights in this privacy policy please contact us by email.

You also have the right to make a complaint about our data processing activities to the Information Commissioner’s Office. Further details can be found at https://ico.org.uk.

Cookies

What are cookies? Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
We use the following cookies on our website:

Google Analytics –
The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. The information generated relating to our website is used to create reports about the use of the website. Google will store this information.  Google’s privacy policy is available at http://www.google.com/policies/privacy/ . To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout .

Site Specific Cookies –
The site also uses session and user ID cookies to enable us to provide a better service to you. This enables the website to record whether you have place something in the shopping basket.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies.  For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.  Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Retention of your data

We will only keep your personal data for as long as necessary in order to continue to provide our legal services to you or for as long as legally necessary to satisfy our accounting and other legal obligations.

Other Websites

Our website is linked to other websites. This privacy policy only applies to this website. You should therefore read the privacy policies of the other websites when you are using those sites.

This policy was last updated May 2018.